I cancelled my membership but I still got charged $*** on my visa on June *th, ****. I...

GetHuman-cosmond's customer service issue with Match.com from August 2018

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The issue in GetHuman-cosmond's own words
I cancelled my membership but I still got charged $*** on my visa on June *th, ****. I wish a full refund of $***, not only the $** as I got charged the USD fee as I live in Canada. I do not wish to have the membership and I have not used my account since I cancelled my subscription and closed my account. I do not even have an account of my knowledge I can use with the money I have spent. **My email is *****@***.com. my phone number is *-***-***-*****I will provide my visa card information by phone or by email when contacted by a representative. This is my second time writing. The reason I haven't written sooner is because I work everyday and did not expect to see a transaction as I had cancelled.**Thanks,**Crystal Osmond
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Customer service issue
Reported by GetHuman-cosmond
Aug 9th, 2018 - 7 mons ago
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GetHuman-cosmond started working on this issue
Aug 9th, 2018 11:59pm