I did not Authorize na renewal on this account. And you charge me $**.**. This is ridi...

GetHuman970142's customer service issue with Match.com from August 2018

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The issue in GetHuman970142's own words
I did not Authorize na renewal on this account. And you charge me $**.**. This is ridiculous I had the match guarantee I haven't found anyone you guys send the wrong profiles to me all the time period and I did not renew. I don't know how using out my new credit card number that's illegal. My credit card that was on this was stolen * months ago and I had to get a new one and has a different number I don't know how you got it but that is illegal. You need to refund my $**.**. I'm reporting you not only to the local police department I'm calling the Attorney General and filing a complaint. I need a phone number to talk to somebody somebody better call me I better get my refund. And there's no match guarantee what the h*** is that period I want somebody the call me today *** - *** -****
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Match.com

Customer service issue
Reported by GetHuman970142
Aug 9th, 2018 - 8 mons ago
I have an issue with Match.com too
Fixed
Seen by 11 customers so far
Similar issue to 8771 others
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Timeline
GetHuman970142 started working on this issue
Aug 9th, 2018 10:44am
GetHuman970142 indicated the issue is not fixed yet.
Aug 9th, 2018 1:50pm
GetHuman970142 indicated the issue is not fixed yet.
Aug 9th, 2018 1:51pm