I've tried to log into my account multiple times I stopped receiving emails July **st...

GetHuman-poolkatp's customer service issue with Match.com from August 2018

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The issue in GetHuman-poolkatp's own words
I've tried to log into my account multiple times I stopped receiving emails July **st ****. I've sent multiple reset password to the email address that is on file, I've also reached out to the contact us help email and still no response. I have an account on POF. I need a password reset connected so I can log into the account and cancel my account. Can you please email me back.
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Customer service issue
Reported by GetHuman-poolkatp
Aug 1st, 2018 - 5 mons ago
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Timeline
GetHuman-poolkatp started working on this issue
Aug 1st 10:51pm
GetHuman-poolkatp indicated the issue is not fixed yet.
Aug 2nd 12:18am
GetHuman-poolkatp indicated the issue is not fixed yet.
Aug 2nd 11:52pm
GetHuman-poolkatp confirmed the issue is fixed. Hooray!
Aug 2nd 11:52pm