Three weeks ago my PC crashed and I lost the link between my Match account and myself...

GetHuman-slideben's customer service issue with from July 2018

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The issue in GetHuman-slideben's own words
I am in the process of trying to find a mate for marriage. ... Three weeks ago my PC crashed and I lost the link between my Match account and myself. I've made many calls and received many Reset Password apps. I continue to get the Red Letter Notice " Your account has been blocked by Match. I do not know why? I've had a technician clean out and restore my PC. Still, Match continues to block my out of my account. I have *-months remaining, and have lost about *-weeks use.
I was in contact with a lady, and she is unaware that Match, not I has created the long silence, and is compromising our correspondence. This is frustrating and wrong.
Please reestablish access to my Match account.
I've been a Match member in the past. I've been in good standing, and respectful of the other members. I've played by the rules and always paid up front.
I've had a technician clean out and restore my PC, but we cannot force Match to unblock access to my account
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Customer service issue
Reported by GetHuman-slideben
Jul 10th, 2018 - 5 years ago
Seen by 7 customers so far
Similar issue to 6388 others
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GetHuman-slideben started working on this issue
Jul 10th, 2018 7:36pm
GetHuman-slideben indicated the issue is not fixed yet.
Jul 16th, 2018 1:42am

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