I WAS ON HOLIDAY WHEN MY MEMBERSHIP AUTO RENEWED. (I DIDN'T REALISE I HAD SIGNED UP FOR...

GetHuman845051's customer service issue with Match.com from July 2018

1 view
 | 
5828 similar
 | 
0 following
Help with my Match.com issue
First: share to improve GetHuman845051's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman845051 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman845051's own words
I WAS ON HOLIDAY WHEN MY MEMBERSHIP AUTO RENEWED. (I DIDN'T REALISE I HAD SIGNED UP FOR AUTO RENEWAL). I SENT AN EMAIL AND GOT A REPLY FROM SAM WHO SAID AS A GESTURE OF GOODWILL I WOULD GET A REFUND AS LONG AS I DID NOT GO ON TO MATCH WHICH I DID NOT. THE REFUND WAS SUSPPOSED TO GO BACK ON TO MY CREDIT CARD WITHIN * WOKING DAYS. IT HAS NOW BEEN * DAYS AND I CANNOT GET ANYONE TO RESPOND TO MY FOLLOW UP EMAILS. CAN ANYONE HELP PLEASE? MANY THANKS RACHEL
GetHuman845051 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman845051 fixed the problem
We are waiting for GetHuman845051 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Match.com customer problems.
How do I recover my Match.com account?Can I get a refund from Match.comHow do I cancel my Match.com subscription?How do I block or unblock someone on Match.com?
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman845051 fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman845051
Jul 3rd, 2018 - a yr ago
I have an issue with Match.com too
Not resolved
Seen by 1 customer so far
Similar issue to 5828 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman845051 started working on this issue
Jul 3rd, 2018 7:56am