i cannot change my birth date

GetHuman-joanwhit's customer service issue with Match.com from June 2018

Help with my Match.com issue
The issue in GetHuman-joanwhit's own words
get the correct BD on my profile ... i have contacted this site many times and i get emails back that do not AT ALL HAVE TO DO WITH MY PROBLEM. I need someone to let me change my BD on my profile*I cannot change my profile on the settings menu * it says I can but the date will not stick no matter how many times i enter it *gettingoutthere real BD is ****** change it and notify me then i will pay my dues to open up a functioning match listing they way it is now it is worthless to me it says I am ** and I am **
that the settings button does not work as it should for some of the items
You could call me and we could try to do it together then your agent will know that Match will have to change it
I have been trying to open my " paid account" for weeks, i have been very patient but I am not going to start paying until I can get my information correct
yes tried to hang myself * times but shoestrings are not strong enough
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Customer service issue
Reported by GetHuman-joanwhit
Jun 30th, 2018 - 10 mons ago
I have an issue with Match.com too
Fixed
Seen by 10 customers so far
Similar issue to 5645 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman-joanwhit started working on this issue
Jun 30th, 2018 8:25pm
GetHuman-joanwhit indicated the issue is not fixed yet.
Jun 30th, 2018 9:26pm
GetHuman-joanwhit shared this issue with others over email
Jun 30th, 2018 9:27pm
GetHuman-joanwhit indicated the issue is not fixed yet.
Jun 30th, 2018 9:27pm
GetHuman-joanwhit indicated the issue is not fixed yet.
Jul 1st, 2018 9:32pm
GetHuman-joanwhit indicated the issue is not fixed yet.
Jul 3rd, 2018 10:56pm
GetHuman-joanwhit shared this issue with others over email
Jul 3rd, 2018 10:57pm