I forgot my p***word. Sent me email to change and it won’t let me get a p***word. It...

GetHuman-debdeval's customer service issue with Match.com from June 2018

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The issue and preferred resolution, in GetHuman-debdeval's own words:
I forgot my p***word. Sent me email to change and it won’t let me get a p***word. It says null when I put in new p***words
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Customer service issue
Reported by GetHuman-debdeval
Jun 25th, 2018 - 2 mons ago
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GetHuman-debdeval started working on this issue
Jun 25th 1:49am