I'm a member of your plenty of fish site. I wanted to upgrade my account. I can not do...

GetHuman-jojosueh's customer service issue with Match.com from June 2018

5140 similar
0 following
Help with my Match.com issue
First: share to improve GetHuman-jojosueh's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jojosueh to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jojosueh may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-jojosueh's own words
I'm a member of your plenty of fish site. I wanted to upgrade my account. I can not do so because it is saying *INVALID PASSWORD *The password is correct, I have requested a reset but had no response. **If you view my *MEET ME *You will see that I'm a valued member therefor encourage others people to use the site. Please can you please reset my password so I can upgrade or delete. **I don't like the thought of people contacting my account and being ignored and that reflecting on my reputation for always giving a reply.*I also have been extremely ill with a blood clot in my lung that has left me with Post traumatic stress and I'm feeling very anxious about the fact that the person I've been talking to may think that I'm ill again. **My apologies for contacting you via your Match site but it appears there is no customer care now runs for POF *I can't tell you how terribly unsettled I feel knowing potentially my profile will remain on the site even if I'm in a relationship. I'm actually desperate to at the least have the account closed
GetHuman-jojosueh did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-jojosueh fixed the problem
We are waiting for GetHuman-jojosueh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-jojosueh fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jojosueh
Jun 24th, 2018 - 6 mons ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 5140 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jojosueh started working on this issue
Jun 24th 9:10am