How does privacy mode work. If I’m in privacy mode no one can see me?*What if I email...

GetHuman814928's customer service issue with Match.com from June 2018

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Help with my Match.com issue
Before contacting them, items GetHuman814928 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
GetHuman814928's next move: have a Match.com rep call.
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The issue and preferred resolution, in GetHuman814928's own words:
How does privacy mode work. If I’m in privacy mode no one can see me?*What if I email them? Can they see my picture and profile?
I trust that Match.com will make this right and come up with a resolution that is fair.
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Match.com

Customer service issue
Reported by GetHuman814928
Jun 24th, 2018 - 2 mons ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
Similar issue to 5134 others
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Timeline
GetHuman814928 started working on this issue
Jun 24th 2:11am