As a previous subscriber of match.com I was offered a 'special' offer of £*.** for a se...

GetHuman-pwarren's customer service issue with Match.com from June 2018

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The issue in GetHuman-pwarren's own words
As a previous subscriber of match.com I was offered a 'special' offer of £*.** for a set period, to which I took advantage and £*.** was debited from my account on **.*.**. I have today received my bank statement showing the above mentioned BUT I was also debited on **th March and **th April and on both occasions £**.**,which I had not agreed to and I didn't know I was still on the site. Therefore I believe I should be reimbursed the total payment as I only agreed to the limited period of time for £*.**. I look forward to your reply with thanks.
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Match.com

Customer service issue
Reported by GetHuman-pwarren
Jun 14th, 2018 - 9 mons ago
I have an issue with Match.com too
Fixed
Seen by 19 customers so far
Similar issue to 4308 others
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Timeline
GetHuman-pwarren started working on this issue
Jun 14th, 2018 10:51am
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 15th, 2018 2:04pm
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 15th, 2018 3:47pm
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 16th, 2018 6:44pm
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 17th, 2018 5:59am
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 17th, 2018 7:09pm
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 18th, 2018 9:41am
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 20th, 2018 2:02pm
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 21st, 2018 9:10pm
GetHuman-pwarren indicated the issue is not fixed yet.
Jun 28th, 2018 1:24pm