I very specifically cancelled my subscription months before mine expired and months bef...

GetHuman-wdziedzi's customer service issue with Match.com from June 2018

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The issue in GetHuman-wdziedzi's own words
I very specifically cancelled my subscription months before mine expired and months before I would be charged & yet still i was charged $**.** on Sunday June **th, ****. *I am not working & when I lost my job I cancelled my subscription over * months ago. I also doubled checked that my subscription was no renewable in my cell as well which it was not yet i was still illegally charged which through my account into over draft. Now I have $* for gas or food for my kids and your office is closed. Please rectify this immediately. Thank you. *Wendy Fortson ****-***-*****WdziedzicRN@gmail.com *Please email me as soon as this has been fixed. This match Acct was closed in April. And yes, I took the necessary steps to make sure I’d not be re-charged. This is an error that I need help fixing. *Thank you. *Wendy Fortson ****-***-*****I am furious. *I’ve used Match successfully in the last and know how this works. I was charged in error. Please fix this. I have notified my bank already & have had to change my debit card so this does not occur again. *Thank you.
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Customer service issue
Reported by GetHuman-wdziedzi
Jun 10th, 2018 - 9 mons ago
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GetHuman-wdziedzi started working on this issue
Jun 10th, 2018 6:00pm