To whom it may concern,**I would like you to know how disappointed I am with your servi...

GetHuman766945's customer service issue with from June 2018

135 similar
0 following
Help with my issue
First: share to improve GetHuman766945's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman766945 to get a rep on the line!
Always use the GetHuman Phone tocall We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman766945's own words
To whom it may concern,**I would like you to know how disappointed I am with your service. The matches you were sending me were no where near what I asked for. Also, many times I was sent the same men twice*three times in my daily matches that I already said "no" to and they did not match my description. Its hard to find any interest in men you are sending me that are my father age and not the ethnicity I asked!!! I don't have the time to do my own searching and that's why I put the faith into your service. I articulated my requirements very well* and filled everything in my profile. You were sending me old men and they were messaging me...gross!!! It just put me right off!!! I lowered my age preference because it felt like all I was being sent *** year olds!!! I even extended my search for all of Canada and the matches you sent were still so off!!* Also I know you state in your policy your service is nonrefundable but if match stands by the message they state as the ** dating app the customer should be satisfied with your service and if you don't deliver what they want they should get their money back. I would like you to put the service fee I paid back onto my credit card please. I am not happy with this dating arrangement as promised! Sincerely, Christie.
GetHuman766945 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman766945 fixed the problem
We are waiting for GetHuman766945 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common customer problems.
How do I recover my account?Can I get a refund from Match.comHow do I cancel my subscription?How do I block or unblock someone on
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman766945 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman766945
Jun 9th, 2018 - a yr ago
I have an issue with too
Not resolved
Seen by 6 customers so far
Similar issue to 135 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
GetHuman766945 started working on this issue
Jun 9th, 2018 5:40pm