Hello! I signed up for match a long time ago and then my subscription auto renewed twic...

GetHuman766549's customer service issue with Match.com from June 2018

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The issue in GetHuman766549's own words
Hello! I signed up for match a long time ago and then my subscription auto renewed twice ($** each time). I saw it auto renewed on my bank account. I have not logged in at all. I don't remember my login so I can't even get into the account. I think the account is under an email I set up only for match. M*****@***.com I would start using it now, but I am leaving the country for work until mid August. I am still single and would love to start fresh in September. Can I get a refund for the * auto renews (or for one and a free * months of match)? I definitely want to use the service again. I just need to wait until Sept. I hate that I paid so much money and didn't get to use it. *Megan Moore ********
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Match.com

Customer service issue
Reported by GetHuman766549
Jun 9th, 2018 - a yr ago
I have an issue with Match.com too
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Seen by 2 customers so far
Similar issue to 156 others
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Timeline
GetHuman766549 started working on this issue
Jun 9th, 2018 3:27pm