Good evening. I took Advantage of the three free days to try out match.com. At **:** PM...

GetHuman751191's customer service issue with Match.com from June 2018

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The issue in GetHuman751191's own words
Good evening. I took Advantage of the three free days to try out match.com. At **:** PM my time tonight I cancelled my account, but discovered that my credit card had been already charged. I didn’t realize the different time zones was in effect. I like match.com, but can’t afford it right now, but plan to sign up in the future. I am grateful I got to try it out for three days, but would like to cancel it for now. Can you please refund me my $? I would’ve cancelled it an hour earlier if I would’ve known, but I definitely cancelled before midnight, I live in Alberta Canada, so I guess it’s a different time zone. Thank your for your time and consideration in this matter.
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Match.com

Customer service issue
Reported by GetHuman751191
Jun 5th, 2018 - a yr ago
I have an issue with Match.com too
Fixed
Seen by 9 customers so far
Similar issue to 603 others
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Timeline
GetHuman751191 started working on this issue
Jun 5th, 2018 5:27am
GetHuman751191 indicated the issue is not fixed yet.
Jun 5th, 2018 1:25pm
GetHuman751191 indicated the issue is not fixed yet.
Jun 6th, 2018 4:13pm
GetHuman751191 indicated the issue is not fixed yet.
Jun 6th, 2018 4:19pm