I am newly dating someone who says she cancelled her account, but is shown online as cu...

GetHuman750519's customer service issue with Match.com from June 2018

3 views
 | 
293 similar
 | 
0 following
Help with my Match.com issue
Before contacting them, items GetHuman750519 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
GetHuman750519's next move: have a Match.com rep call.
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman750519's own words:
I am newly dating someone who says she cancelled her account, but is shown online as current and active. I've not only cleared cache and history, but check two other browsers that show her as active. I need to know if your system continues to display someone after they cancel their account.
I trust that Match.com will make this right and come up with a resolution that is fair.
Help with my Match.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman750519 fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman750519
Jun 4th, 2018 - 2 mons ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
Similar issue to 293 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman750519 started working on this issue
Jun 4th 11:11pm