Hey guys,**You guys cancelled my subscription after a login problem on May *th and prov...

GetHuman716344's customer service issue with Match.com from May 2018

253 similar
0 following
Help with my Match.com issue
First: share to improve GetHuman716344's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman716344 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman716344 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman716344's own words
Hey guys,**You guys cancelled my subscription after a login problem on May *th and provided no specifics on reason behind.**I could not acces my account after that (I created my account more than a year ago) and I got charged $*** CAD even after you guys blocked me in the app on May *th. I still don’t understand why my account was blocked, i had used match before.**Who can help me reverse that charge from my master card? I don’t think I should pay for a service thay I never even got to use.**Charge details as shown in my CC statement $***.** BILL***-***-****ON. Charge shows on May *th, ******Please let me know.**Thanks*Alejandra
GetHuman716344 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman716344 fixed the problem
We are waiting for GetHuman716344 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman716344 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman716344
May 25th, 2018 - 8 mons ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 253 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman716344 started working on this issue
May 25th, 2018 12:30am