at *:** am *** someone with user name IsabelG and email address *****@***.com took over...

GetHuman745535's customer service issue with Match.com from June 2018

Help with my Match.com issue
at *:** am *** someone with user name IsabelG and email address *****@***.com took over my account! I want this fixed immediately please! Gail Freedman at *****@***.com. User name WarmSmilesForYou.
I trust that Match.com will make this right and come up with a resolution that is fair.
Help with my Match.com issue
How GetHuman745535 fixed the problem:
I called match by phone when they opened this am. I resolved it by contacting the men the profile stealer contacted and I asked them to report the profile. They did! Match had the acct on security hold. Then match reset the profile and all p***words were reset- including google. Be careful out there!
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Match.com

Customer service issue
Reported by GetHuman745535
Jun 3rd, 2018 - 19d ago
I have an issue with Match.com too
Fixed
GetHuman745535 shared how to fix
Seen by 12 customers so far
Similar issue to 441 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman745535 started working on this issue
Jun 3rd 5:57pm
GetHuman745535 indicated the issue is not fixed yet.
Jun 3rd 6:58pm
GetHuman745535 confirmed the issue is fixed. Hooray!
Jun 4th 7:29pm
GetHuman745535 indicated the issue is not fixed yet.
Jun 6th 7:05pm
GetHuman745535 confirmed the issue is fixed. Hooray!
Jun 6th 7:08pm
GetHuman745535 confirmed the issue is fixed. Hooray!
Jun 6th 7:24pm