Someone recently hacked into all of my accounts and subscribed to match.com using my ol...

GetHuman-danapel's customer service issue with Match.com from May 2018

Help with my Match.com issue
The issue in GetHuman-danapel's own words
Someone recently hacked into all of my accounts and subscribed to match.com using my old email address but my new credit card. They have stolen my identity and I am in the middle of getting a refund back for a few different websites they have hacked into using my information under false pretenses. My old email address is *****@***.com. I believe that is the account they used to sign up with. I have put a block on my card so no new purchases can be made but refunds from this can be given, as it is through my bank. I would like a refund for the subscription purchased last night using my information. My name is Dana Pellicci. You can contact me by phone ***-***-**** or by email D*****@***.com. I would also appreciate it if this profile would permanently be shut down and deleted as I am actually in a very happy relationship. Thank you in advance.
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Customer service issue
Reported by GetHuman-danapel
May 14th, 2018 - 10 mons ago
I have an issue with Match.com too
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Seen by 11 customers so far
Similar issue to 522 others
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Timeline
GetHuman-danapel started working on this issue
May 14th, 2018 10:52pm
GetHuman-danapel indicated the issue is not fixed yet.
May 15th, 2018 4:24am
GetHuman-danapel indicated the issue is not fixed yet.
May 17th, 2018 7:15pm
GetHuman-danapel indicated the issue is not fixed yet.
May 18th, 2018 7:41pm