Hello, I keep getting a message that my account has been blocked and I'm unable to acce...

GetHuman644268's customer service issue with Match.com from April 2018

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The issue in GetHuman644268's own words
Hello, I keep getting a message that my account has been blocked and I'm unable to access it. An hour ago, I just purchased a subscription and haven't completed my profile. Can you all let me know why its blocked and I can't log in?**If this is permanent, I'd like a refund since I never got to use the account.**Thank you.**Rosa Ayyad*Username: Rosa*Email address currently registered on Match: *****@***.com*City and state registered on your account: Austin, TX*Date of Birth: *******
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Customer service issue
Reported by GetHuman644268
Apr 30th, 2018 - a yr ago
I have an issue with Match.com too
Not resolved
Seen by 3 customers so far
Similar issue to 34496 others
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GetHuman644268 started working on this issue
Apr 30th, 2018 11:16pm