I haven't been on Match for awhile. I've been blocked. Why?

GetHuman639674's customer service issue with Match.com from April 2018

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Help with my Match.com issue
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Name on the account, Your birthday, Email address on the account, and Your billing address
GetHuman639674's next move: have a Match.com rep call.
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The issue and preferred resolution, in GetHuman639674's own words:
The problem I ran into: I haven't been on Match for awhile. I've been blocked. Why?
I trust that Match.com will make this right and come up with a resolution that is fair.
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Match.com

Customer service issue
Reported by GetHuman639674
Apr 29th, 2018 - 3 mons ago
I have an issue with Match.com too
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Seen by 3 customers so far
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Timeline
GetHuman639674 started working on this issue
Apr 29th 4:10pm