I thought I signed up for three months. Entered my credit card info. Was reading terms...

GetHuman636969's customer service issue with Match.com from April 2018

7 views
 | 
15480 similar
 | 
0 following
Help with my Match.com issue
First: share to improve GetHuman636969's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman636969 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman636969 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman636969's own words
I thought I signed up for three months. Entered my credit card info. Was reading terms and conditions then the site disappeared from my phone. DID I SIGN UP? Very confusing. Thank you. *** ***. **** or *****@***.com
GetHuman636969 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman636969 fixed the problem
We are waiting for GetHuman636969 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman636969 fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman636969
Apr 28th, 2018 - 7 mons ago
I have an issue with Match.com too
Not resolved
Seen by 7 customers so far
Similar issue to 15480 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman636969 started working on this issue
Apr 28th 9:00am