I intended to look at the plans. Once I entered my card information, it defaulted to th...

GetHuman627249's customer service issue with Match.com from April 2018

Help with my Match.com issue
The issue in GetHuman627249's own words
I intended to look at the plans. Once I entered my card information, it defaulted to the six month plan and charged my account $***.**. I backed out of the payment window before continuing and authorizing payment. It was deducted anyway. I just want the money put back in my account and any membership canceled. This is the third day without a resolution. Thanks.
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Match.com

Customer service issue
Reported by GetHuman627249
Apr 26th, 2018 - 5 mons ago
I have an issue with Match.com too
Not resolved
Seen by 1 customer so far
Similar issue to 12067 others
0 customers following this
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Timeline
GetHuman627249 started working on this issue
Apr 26th 2:25pm
GetHuman627249 indicated the issue is not fixed yet.
Apr 26th 2:25pm