I saw that after * years of cancellation, my Match profile was being shown to men. They...

GetHuman627387's customer service issue with Match.com from April 2018

34455 similar
0 following
Help with my Match.com issue
First: share to improve GetHuman627387's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman627387 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman627387's own words
read my emails ... I saw that after * years of cancellation, my Match profile was being shown to men. They were commenting on it.
I have not paid for Match, I don't want to be on Match and I don't want my photos to be visible. I clicked on the option to hide my profile but it is still being put out there because every day I am getting emails!
Remove my profile completely and verify to me that you have done so.
I have an issue with Match.com too
How GetHuman627387 fixed the problem
We are waiting for GetHuman627387 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Match.com customer problems.
How do I recover my Match.com account?Can I get a refund from Match.comHow do I cancel my Match.com subscription?How do I block or unblock someone on Match.com?
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman627387 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman627387
Apr 25th, 2018 - a yr ago
I have an issue with Match.com too
Not resolved
Seen by 4 customers so far
Similar issue to 34455 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
GetHuman627387 started working on this issue
Apr 25th, 2018 1:04pm