with hold time. - Cancel my account - I attempted to cancel months ago

GetHuman600565's customer service issue with Match.com from April 2018

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Help with my Match.com issue
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Name on the account, Your birthday, Email address on the account, and Your billing address
GetHuman600565's next move: have a Match.com rep call.
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The issue and preferred resolution, in GetHuman600565's own words:
Cancel my account ... with hold time.
I attempted to cancel months ago
I haven't used the site* I am sure Match can tell, I haven*t been on it. The best resolution would be crediting my account. I am an at Risk adult and feel match is taken advantage of me.
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Match.com

match.com
Customer service issue
Reported by GetHuman600565
Apr 16th, 2018 - 3 mons ago
I have an issue with Match.com too
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Seen by 2 customers so far
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Timeline
GetHuman600565 started working on this issue
Apr 16th 6:06pm