I already deleted my match.com password when I canceled my account sometime ago - Cance...

GetHuman580565's customer service issue with Match.com from April 2018

14 views | 5012 similar | 1 following
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The issue in GetHuman580565's own words
Cancel my one week free trial that I never asked for ... I already deleted my match.com password when I canceled my account sometime ago
You threatened to charge my credit card if I did not cancel my subscription timely. I was infuriated, because I never wanted a trial subscription, and I refuse to waste my time getting a new pass word and figuring out how to cancel my account
If you cancel the subscription for me and send me confirmation that the same has been done. Here is the information you sent Don't share info like your SSN, address, etc. Please review your subscription information and save a copy for your records. Username:*deepthinkinwoman Confirmation Number:********** Payment Type:*MasterCard Renewal Amount:*$**.** Transaction Date:********* Subscription Package:** Month Bundle Add-on(s):*Includes: Highlighted Profile, First Impressions, Email Read Notification Currently Paid Through:********** An a apology would be appreciated.
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Match.com

I was not using your service at all when suddenly I had a free trial subscription that I never asked for.
Customer service issue
Reported by GetHuman580565
Apr 9th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 5012 others
1 customer following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address

Timeline

GetHuman580565 started working on this issue
Apr 9th, 2018 3:15am
GetHuman580565 reviewed the items needed
Apr 9th, 2018 3:15am