Could not comprehend terms and service policies. - Read policy on automatic renewal...

GetHuman612516's customer service issue with Match.com from April 2018

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Help with my Match.com issue
Before contacting them, items GetHuman612516 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
GetHuman612516's next move: have a Match.com rep call.
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman612516's own words:
Read policy on automatic renewal. ... Could not comprehend terms and service policies.
I only want to try a few months without automatic renewal.
Contact me and explain how to cancel if not satisfied.
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Match.com

Match. com
Customer service issue
Reported by GetHuman612516
Apr 19th, 2018 - 3 mons ago
I have an issue with Match.com too
Not resolved
Seen by 5 customers so far
Similar issue to 6913 others
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Timeline
GetHuman612516 started working on this issue
Apr 19th 7:59pm