I ordered a free sample with just pay a shipping charge. Now that company recharge body...

GetHuman5883844's Dispute a Charge issue with MasterCard from March 2021

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5883844's own words
I ordered a free sample with just pay a shipping charge. Now that company recharge body care took $**.** and $**.** out of my account. I called the company and they said their website says you have to cancel your order online but I can't find the website.i called and told them I wanted a refund and they say they don't give refunds. I want this company blocked from taking anymore money and I want a refund.

GetHuman5883844 did not yet indicate what MasterCard should do to make this right.

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MasterCard

Dispute a Charge issue
Reported by GetHuman5883844
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 781 others
0 customers following this

Timeline

GetHuman5883844 started working on this issue
Mar 24th 7:47pm

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