I donated to a charity last night. Later in the night I got a thank you and instead of...

GetHuman5882832's Account Access issue with MasterCard from March 2021

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5882832's own words
I donated to a charity last night. Later in the night I got a thank you and instead of my current credit card being listed it showed a previous credit card from your company. I want you to know I am not trying to be fraudulent. I am hoping that the card might still be open or that I can find a way to cancel the donation. I went through facebook and have not been able to connect with them.*Dennis and Teri Smith

GetHuman5882832 did not yet indicate what MasterCard should do to make this right.

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MasterCard

Account Access issue
Reported by GetHuman5882832
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 780 others
0 customers following this

Timeline

GetHuman5882832 started working on this issue
Mar 24th 4:26pm

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