My account has been Frozen,I don't know why.I need my MEDS real bad

GetHuman4932763's Account Access issue with MasterCard from June 2020

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Before contacting them, items GetHuman4932763 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4932763's own words
The problem: My account has been Frozen,I don't know why.I need my MEDS real bad

GetHuman4932763 did not yet indicate what MasterCard should do to make this right.

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MasterCard

Account Access issue
Reported by GetHuman4932763
Jun 9th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 473 others
0 customers following this

Timeline

GetHuman4932763 started working on this issue
Jun 9th, 2020 7:25pm