Please reread what I wrote. Especially the second pargraph.

GetHuman4227767's Dispute a Charge issue with MasterCard from January 2020

Help with my MasterCard issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4227767's own words
SYW seems t be having issues cashing checks from my online banking. I would like to pay the account in full.*Today when I requested my balance, it was higher then previously quoted (PLEASE TELL ME THEY ARE LATE FEES). Between my bank and SYU, I've phone calls been exchanged. *I pay all my bills at the appropriate time. This is a first to have checks returned.to the bank. *I do not want my credit score affected. As the car dealership told me, I could but the company with my credit score (I didn't buy that).*Mary Granlund***********

GetHuman4227767 did not yet indicate what MasterCard should do to make this right.

How GetHuman4227767 fixed the problem
I found out the address the bank was sending the online banking check was different from what the payee rep told me. *I ended up deleting this payee from my online banking list, and created the another with the correct information. Time will tell if this problem is solved. I sent this company ANOTHER online banking check. Praying it isn't returned to the bank.
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MasterCard

Dispute a Charge issue
Reported by GetHuman4227767
Jan 9th, 2020 - 3 years ago
Fixed
GetHuman4227767 shared how to fix
Seen by 21 customers so far
Similar issue to 291 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman4227767 started working on this issue
Jan 9th, 2020 7:39pm
GetHuman4227767 confirmed the issue is fixed. Hooray!
Jan 10th, 2020 8:03pm

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