I would like to allow customers to charge their purchases if they wish. I have been in...

GetHuman-porkyjoe's customer service issue with MasterCard from September 2019

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The issue in GetHuman-porkyjoe's own words
I would like to allow customers to charge their purchases if they wish. I have been instructed to complete the form online "Surcharge Disclosure Form". I have been attampting this for over * weeks. The company assisting me (Payscape) has tried on my behalf. The Mastercard website allows me to fill out the form though after i "Submit" the site tells us that you are "working out a few kinks" try later.**Is there another way to submit the form?

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MasterCard

Customer service issue
Reported by GetHuman-porkyjoe
Sep 9th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 982 others
0 customers following this

Timeline

GetHuman-porkyjoe started working on this issue
Sep 9th, 2019 7:21pm

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