I closed a dispute cashback on September *, **** with card ending in .....**** with Cit...

GetHuman1185428's customer service issue with MasterCard from September 2018

4 views
 | 
275 similar
 | 
0 following
Help with my MasterCard issue
First: share to improve GetHuman1185428's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1185428 to get a MasterCard rep on the line!
Always use the GetHuman Phone tocall MasterCard. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1185428 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman1185428's own words
I closed a dispute cashback on September *, **** with card ending in .....**** with CitiBank for $***.***CitiBank says they informed MasterCard of this closed dispute but Mastercard did not inform PayPal that it was closed. PayPal will not close the dispute on there end until ** days have passed. The merchant will not be paid and will not send me my purchase for ** days. Can you please inform PayPal that CitiBank has closed this dispute so I don't have to wait ** days? *Thanks! *Kenneth R. Berry
GetHuman1185428 did not yet indicate what MasterCard should do to make this right.
I have an issue with MasterCard too
How GetHuman1185428 fixed the problem
We are waiting for GetHuman1185428 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MasterCard's attention and get better help faster. Tap below to get started.
Having MasterCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MasterCard email you?
This email address isn't valid
Follow this issue
See how GetHuman1185428 fixes it.
This email address isn't valid

MasterCard

Customer service issue
Reported by GetHuman1185428
Sep 22nd, 2018 - 2 mons ago
I have an issue with MasterCard too
Not resolved
Seen by 4 customers so far
Similar issue to 275 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1185428 started working on this issue
Sep 22nd 11:18pm