I closed a dispute cashback on September *, **** with card ending in .....**** with Cit...

GetHuman1185428's customer service issue with MasterCard from September 2018

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The issue in GetHuman1185428's own words
I closed a dispute cashback on September *, **** with card ending in .....**** with CitiBank for $***.***CitiBank says they informed MasterCard of this closed dispute but Mastercard did not inform PayPal that it was closed. PayPal will not close the dispute on there end until ** days have passed. The merchant will not be paid and will not send me my purchase for ** days. Can you please inform PayPal that CitiBank has closed this dispute so I don't have to wait ** days? *Thanks! *Kenneth R. Berry
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Customer service issue
Reported by GetHuman1185428
Sep 22nd, 2018 - 4 mons ago
I have an issue with MasterCard too
Not resolved
Seen by 4 customers so far
Similar issue to 275 others
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GetHuman1185428 started working on this issue
Sep 22nd, 2018 11:18pm