I just received a Sears Master Card in the mail. It has the wrong middle initial on it...

GetHuman882798's customer service issue with MasterCard from July 2018

Help with my MasterCard issue
The issue in GetHuman882798's own words
I just received a Sears Master Card in the mail. It has the wrong middle initial on it. I haven't activated it yet.
GetHuman882798 did not yet indicate what MasterCard should do to make this right.
I have an issue with MasterCard too
How GetHuman882798 fixed the problem
I found this number *-***-***-**** on the searscard.com site. Once it started giving menu options, I hit the "*" button and it sent me to a live person who took care of everything. Hope this helps.
Please help with my MasterCard issue
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MasterCard

Customer service issue
Reported by GetHuman882798
Jul 15th, 2018 - 3 mons ago
I have an issue with MasterCard too
Fixed
GetHuman882798 shared how to fix
Seen by 21 customers so far
Similar issue to 133 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman882798 started working on this issue
Jul 15th 4:01pm
GetHuman882798 indicated the issue is not fixed yet.
Jul 15th 7:59pm
GetHuman882798 confirmed the issue is fixed. Hooray!
Jul 17th 7:28am