I just received a Sears Master Card in the mail. It has the wrong middle initial on it...

GetHuman882798's customer service issue with MasterCard from July 2018

Help with my MasterCard issue
I just received a Sears Master Card in the mail. It has the wrong middle initial on it. I haven't activated it yet.
I trust that MasterCard will make this right and come up with a resolution that is fair.
Help with my MasterCard issue
How GetHuman882798 fixed the problem:
I found this number *-***-***-**** on the searscard.com site. Once it started giving menu options, I hit the "*" button and it sent me to a live person who took care of everything. Hope this helps.
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MasterCard

Customer service issue
Reported by GetHuman882798
Jul 15th, 2018 - a mon ago
I have an issue with MasterCard too
Fixed
GetHuman882798 shared how to fix
Seen by 6 customers so far
Similar issue to 133 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman882798 started working on this issue
Jul 15th 4:01pm
GetHuman882798 indicated the issue is not fixed yet.
Jul 15th 7:59pm
GetHuman882798 confirmed the issue is fixed. Hooray!
Jul 17th 7:28am