*) Macaw earphones sound flat and the filters make very slight changes in the sound dim...

GetHuman-luciabas's customer service issue with Massdrop from February 2019

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The issue in GetHuman-luciabas's own words
*) Macaw earphones sound flat and the filters make very slight changes in the sound dimension.**) There is virtually no bass so the reviews I read were totally false.*Hence a request to return this product without a refund which I can use for credit on my next order.*I have ordered several items from Massdrop so I can safely say that I am a “GOOD” and LOYAL customer!*Thanks and kindest regards*Basil D’Souza
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Massdrop

Customer service issue
Reported by GetHuman-luciabas
Feb 7th, 2019 - 3 mons ago
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Timeline
GetHuman-luciabas started working on this issue
Feb 7th 9:01am