I have been a massage envy member for more than ** years. I currently have ** unused ho...

GetHuman-andriarm's customer service issue with Massage Envy from September 2020

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The issue in GetHuman-andriarm's own words
I have been a massage envy member for more than ** years. I currently have ** unused hours. Massage Evny changed their policy that I no longer can gift those massages to my family members and friends. How would I ever be able to catch up or even cancel for that matter. Once you cancel your subscription you have a limited time to use your massages. I feel like I have paid them a lot and should be able to use my hours I paid for under the original agreement where I could gift them.

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Massage Envy

Customer service issue
Reported by GetHuman-andriarm
Sep 29th, 2020 - 9 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 71 others
0 customers following this

Timeline

GetHuman-andriarm started working on this issue
Sep 29th, 2020 2:09pm

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