On November **, I purchased and paid for two $*** Massage Envy gift certificates to be...

GetHuman-lucehome's customer service issue with Massage Envy from December 2019

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The issue in GetHuman-lucehome's own words
On November **, I purchased and paid for two $*** Massage Envy gift certificates to be delivered to my email on December **th. Today one of the gift certificates was emailed to me and I was charged again! I have now paid $*** and received one $*** certificate! The original order number from November was *******. The number of the card I received today is GC**********. Fraud!

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Massage Envy

Customer service issue
Reported by GetHuman-lucehome
Dec 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 53 others
0 customers following this

Timeline

GetHuman-lucehome started working on this issue
Dec 20th, 2019 3:45pm
GetHuman-lucehome indicated the issue is not fixed yet.
Dec 20th, 2019 8:01pm

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