Rude customer service. Called and wanted to know why I didn’t show upfor my massage. I...

GetHuman-intheglo's customer service issue with Massage Envy from August 2018

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The issue in GetHuman-intheglo's own words
Rude customer service. Called and wanted to know why I didn’t show upfor my massage. I did not book a massage for today. Itwas suppose to be * weeks from my last massage. I have had nothing but problems from this location (Longview, Texas)!! I never received a call or text msg as a reminder for an appt. This location has continuously been unprofessional and I will not return! I’m also considering cancelling my membership! Absolutely unexceptable!
GetHuman-intheglo did not yet indicate what Massage Envy should do to make this right.
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Massage Envy

Customer service issue
Reported by GetHuman-intheglo
Aug 10th, 2018 - 7 mons ago
I have an issue with Massage Envy too
Fixed
Seen by 7 customers so far
Similar issue to 6 others
0 customers following this
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Timeline
GetHuman-intheglo started working on this issue
Aug 10th, 2018 4:28pm
GetHuman-intheglo confirmed the issue is fixed. Hooray!
Aug 10th, 2018 8:48pm
GetHuman-intheglo confirmed the issue is fixed. Hooray!
Aug 10th, 2018 9:01pm
GetHuman-intheglo confirmed the issue is fixed. Hooray!
Aug 11th, 2018 7:05pm
GetHuman-intheglo confirmed the issue is fixed. Hooray!
Aug 12th, 2018 1:15pm