MY NAME IS RUBEN HERNANDEZ, SSN: ***-**-****. I HAD A MASSACHUSETTS DRIVERS LICENSE IN...

GetHuman5300839's Speak to an agent issue with Massachusetts Registry of Motor Vehicles (DMV/RMV) from September 2020

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The issue in GetHuman5300839's own words
MY NAME IS RUBEN HERNANDEZ, SSN: ***-**-****. I HAD A MASSACHUSETTS DRIVERS LICENSE IN THE ****'S. I LIVE IN OHIO AND WAS TRYING TO GET MY LICENSE HERE. THE OHIO BMV TOLD ME MY MASS LICENSE WAS SUSPENDED AND I OWED FINES. I PAID $*** IN FINES AND RECEIVED A LETTER FROM MASSDOT DATED JULY *, ****, LETTER OF CLEARANCE. IT HAS THE FIRST LINE MARKED WHICH SAYS THE ABOVE DRIVERS LICENSE*RIGHT TO OPERATE A MOTOR VEHICLE IN MASS IS REINSTATED AS OF **********. ALSO LINE * IS X'D STATING NO ACTIVE SUSPENSIONS OR REVOCATIONS APPEAR ON THE ABOVE DRIVER'S RECORD. RMV ASSOCIATE: LAKEITHA BASKIN**I HAVE TAKEN THE TEMP TEST IN OHIO AND PASSED. I ATTEMPTED TO TAKE THE DRIVER TEST AND FAILED. AS A RESULT, I NEED PROOF OF HAVING HAD A MASS LICENSE BEFORE I CAN RETAKE THE TEST. PLEASE SEND ME A LETTER STATING THAT I HAD A MASS DRIVERS LICENSE. YOU CAN REACH ME AT ***-***-**** OR EMAIL AT HERNANDEZRUBENBOSTON**@GMAIL.COM I ATTEMPTED TO CALL BOTH NUMBERS AND THERE WERE OVER *** PEOPLE IN QUE AND OVER A * HOUR WAIT. I NEED THIS ADDRESSED ASAP AS I HAVE THE DRIVING TEST RESCHEDULED FOR OCTOBER * AND I MUST HAVE THIS PROOF BEFORE I CAN TAKE THE TEST. THAT IS LUDICRIS AND UNACCEPTABLE TO HAVE TO HOLD FOR OVER * HOURS TO SPEAK TO SOMEONE. SOMEONE NEEDS TO FIX THIS IMMEDIATELY

GetHuman5300839 did not yet indicate what Massachusetts Registry of Motor Vehicles (DMV/RMV) should do to make this right.

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Massachusetts Registry of Motor Vehicles (DMV/RMV)

Speak to an agent issue
Reported by GetHuman5300839
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 1043 others
0 customers following this

Timeline

GetHuman5300839 started working on this issue
Sep 25th, 2020 6:11pm