My name is Peter Burnett. I called in to the RMV and waited almost * hours. I am now a...

GetHuman-ptcmburn's Registration/Title issue with Massachusetts Registry of Motor Vehicles (DMV/RMV) from May 2020

Help me with my issue
First: share to improve GetHuman-ptcmburn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ptcmburn may need:
Name, Address, Email, Phone number, License number, and Vehicle Information
The issue in GetHuman-ptcmburn's own words
My name is Peter Burnett. I called in to the RMV and waited almost * hours. I am now again waiting and most likely will be dropped again before my call comes up in the queue. I started calling right when the RMV opened and it has been telling me there is an hour in queue time (my wait time is an hour or more). Anyhow what I am trying to do is to get the title my **** Hyundai Tucson vehicle. It was in an accident and was totaled. The insurance company (Safety Insurance) needs the title. I had to contact Toyota to get proof the vehicle loan was paid off. Which I have now. I spoke to an RMV representative previously and she told me I could email a copy of that document but unfortunately the email address appears to be invalid. May I have another address to send via email a copy of that document. I have been trying to do this since about January*February. The insurance company will not release the replacement funds until I get the title to them I can't do that till I get this from the RMV. I can't get the document to you any other way. Actually, I did send in a copy over a month ago but was told it may have gotten lost. Please help me out.**The Registration *: ****RP*VIN: KM*JU*AC*BU******It is for a green Hyundai Tucson * door passenger vehicle.**If you can't do this can you please look up the previous RMV representative that spoke to me and have her call me @ ***-***-******Thank you for your assistance in this matter.**Stay well and Please stay safe.**Respectfully,**Peter A. Burnett

GetHuman-ptcmburn did not yet indicate what Massachusetts Registry of Motor Vehicles (DMV/RMV) should do to make this right.

How GetHuman-ptcmburn fixed the problem

We are waiting for GetHuman-ptcmburn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Massachusetts Registry of Motor Vehicles (DMV/RMV)'s attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Massachusetts Registry of Motor Vehicles (DMV/RMV)

Registration/Title issue
Reported by GetHuman-ptcmburn
May 20th, 2020 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 696 others
0 customers following this


GetHuman-ptcmburn started working on this issue
May 20th, 2020 2:17pm
GetHuman-ptcmburn indicated the issue is not fixed yet.
May 20th, 2020 7:51pm
GetHuman-ptcmburn indicated the issue is not fixed yet.
May 20th, 2020 8:29pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies