My name is Peter Burnett. I called in to the RMV and waited almost * hours. I am now a...

GetHuman-ptcmburn's Registration/Title issue with Massachusetts Registry of Motor Vehicles (DMV/RMV) from May 2020

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The issue in GetHuman-ptcmburn's own words
My name is Peter Burnett. I called in to the RMV and waited almost * hours. I am now again waiting and most likely will be dropped again before my call comes up in the queue. I started calling right when the RMV opened and it has been telling me there is an hour in queue time (my wait time is an hour or more). Anyhow what I am trying to do is to get the title my **** Hyundai Tucson vehicle. It was in an accident and was totaled. The insurance company (Safety Insurance) needs the title. I had to contact Toyota to get proof the vehicle loan was paid off. Which I have now. I spoke to an RMV representative previously and she told me I could email a copy of that document but unfortunately the email address appears to be invalid. May I have another address to send via email a copy of that document. I have been trying to do this since about January*February. The insurance company will not release the replacement funds until I get the title to them I can't do that till I get this from the RMV. I can't get the document to you any other way. Actually, I did send in a copy over a month ago but was told it may have gotten lost. Please help me out.**The Registration *: ****RP*VIN: KM*JU*AC*BU******It is for a green Hyundai Tucson * door passenger vehicle.**If you can't do this can you please look up the previous RMV representative that spoke to me and have her call me @ ***-***-******Thank you for your assistance in this matter.**Stay well and Please stay safe.**Respectfully,**Peter A. Burnett

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Massachusetts Registry of Motor Vehicles (DMV/RMV)

Registration/Title issue
Reported by GetHuman-ptcmburn
May 20th, 2020 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 696 others
0 customers following this

Timeline

GetHuman-ptcmburn started working on this issue
May 20th, 2020 2:17pm
GetHuman-ptcmburn indicated the issue is not fixed yet.
May 20th, 2020 7:51pm
GetHuman-ptcmburn indicated the issue is not fixed yet.
May 20th, 2020 8:29pm

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