I received a Lack of Work notification for my seasonal, part-time employee. She is sti...

GetHuman-hi_hill_'s customer service issue with Massachusetts Department of Unemployment Assistance from September 2020

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The issue in GetHuman-hi_hill_'s own words
I received a Lack of Work notification for my seasonal, part-time employee. She is still working for me, so I am concerned that someone is using her SSN to try to get unemployment assistance. I am also concerned because the information regarding my business name is spelled incorrectly--High, should be spelled Hi (no gh at the end). The letter sounds legitimate, but the dates for ending employement are, of course, wrong, as she is still an employee. The number listed is employer DUA ******** and the claimant ID used on the form is ********. I am disregarding this notification, as I think it is fraudulent, but I am concerned that someone is trying to use my employee's SSN. Please advise if there is something else I should do (or something that she should do). Thank you.

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Massachusetts Department of Unemployment Assistance

Customer service issue
Reported by GetHuman-hi_hill_
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 956 others
0 customers following this

Timeline

GetHuman-hi_hill_ started working on this issue
Sep 25th, 2020 3:26pm
GetHuman-hi_hill_ indicated the issue is not fixed yet.
Sep 26th, 2020 12:03am

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