my claim has been on hold for * weeks I have tried numerous times to contact them by...

GetHuman1905373's customer service issue with Massachusetts Department of Unemployment Assistance from January 2019

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The issue in GetHuman1905373's own words
my claim has been on hold for * weeks I have tried numerous times to contact them by phone only to have the automatic prompts going to back to the beginning, so I am not getting anywhere This will be my sixth week filing, and its showing on hold I filled out all forms everything they need, and it just says they need more time MORE time for what I need to know when the hold will be released
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Massachusetts Department of Unemployment Assistance

Customer service issue
Reported by GetHuman1905373
Jan 5th, 2019 - 3 mons ago
I have an issue with Massachusetts Department of Unemployment Assistance too
Not resolved
Seen by 7 customers so far
Similar issue to 128 others
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Timeline
GetHuman1905373 started working on this issue
Jan 5th 8:52pm