A massachusetts employer made a mistake (I think) and did not withhold state income tax...

GetHuman-johnfitc's customer service issue with Massachusetts Department of Revenue (DOR) from October 2019

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The issue in GetHuman-johnfitc's own words
A massachusetts employer made a mistake (I think) and did not withhold state income tax for me (a mass resident) for employment performed in New Hampshire during **** (and part of ****). I sent person email with excerpt from DOR website, and she (mistakenly) said "that's only when you work in Mass and we send you out of state for like * weeks". She insisted they weren't obliged to withhold state income tax if I physically performed the service in New Hampshire. So now come tax time I find I have a large tax due. My understanding is they were legally obliged to pay DOR, have fiduciary duty, and still owe the money. Can I cause DOR to demand the money from them? Does DOR recognize that I shouldn't owe the money that my employer "owed" (in a fiduciary capacity) DOR? Is my former employer still legally obligated to pay DOR the money?*How do I proceed to pursue this?*Thank you.*Sincerely,*John Fitch *** *** ****

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Massachusetts Department of Revenue (DOR)

Customer service issue
Reported by GetHuman-johnfitc
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 704 others
0 customers following this

Timeline

GetHuman-johnfitc started working on this issue
Oct 16th, 2019 11:50am
GetHuman-johnfitc indicated the issue is not fixed yet.
Oct 21st, 2019 12:14pm