SUBJECT: Tax Return Attention to: Chairs, Supervisors, Managers****Hello,*Ive processed...

GetHuman1267697's customer service issue with Massachusetts Department of Revenue (DOR) from October 2018

5 views | 296 similar | 0 following
Help me with my issue
First: share to improve GetHuman1267697's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1267697 to get a Massachusetts Department of Revenue (DOR) rep on the line!
Always use the GetHuman Phone to call Massachusetts Department of Revenue (DOR). We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1267697 may need:
Name, Social Security Number, Address, Phone, and Email
The issue in GetHuman1267697's own words
SUBJECT: Tax Return Attention to: Chairs, Supervisors, Managers****Hello,*Ive processed and completed my refund with my tax preparer a few months ago and still have not received my federal refund. I've been calling in and i've been getting all sorts of responses as to why it has not been released yet. I was told first that you had not received some paperwork from work first, then there was something regarding identity that you will look into and i contacted the problem resolution office and i was informed there has been no issue with my federal refund* therefore should contact my tax preparer ? I also got in touch with work and they stated their payroll company sent in all of the forms and no worker complained about any tax issue.. it's been months and months* yet i still have not received my money. Money that i've worked for. I'm tired of the stupid staff of the irs telling me ******** nonsense. Bullshiting me that work did not submit documents and all that ******* ****. I GOT IN TOUCH WITH MY MANAGERS AND ALL OF THE PAPERWORK OF THE EMPLOYEES WAS SENT* NO ONE EVER COMPLAINED ABOUT SOMETHING LIKE THIS. What kind of ******* stupid **** is this. My parents died and no one gives me money i have needs. Your stupid staff repeatedly tells me ******** as to why they've not processed over my money. I'm sick and tired and i want my money.*I've been working hard* both my parents passed away and i handle everything by myself . I filed at Liberty tax Service at *** warren street Dorchester ***** tax preparers name is Chanel Williams. I checked in again with the tax preparer yesterday to check in on the "status" of my federal checka nd i was received outside her office during an open business hour yet she stated they were closed and that my "check is not even there anyway"My first and last name is Joel Fauben and my social security is ***-**-****. **Thank You

GetHuman1267697 did not yet indicate what Massachusetts Department of Revenue (DOR) should do to make this right.

How GetHuman1267697 fixed the problem

We are waiting for GetHuman1267697 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Massachusetts Department of Revenue (DOR)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1267697 fixes it.
This email address isn't valid

Massachusetts Department of Revenue (DOR)

Customer service issue
Reported by GetHuman1267697
Oct 5th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 296 others
0 customers following this

Timeline

GetHuman1267697 started working on this issue
Oct 5th, 2018 1:30pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies