SUBJECT: Tax Return Attention to: Chairs, Supervisors, Managers****Hello,*Ive processed...

GetHuman1267697's customer service issue with Massachusetts Department of Revenue (DOR) from October 2018

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The issue in GetHuman1267697's own words
SUBJECT: Tax Return Attention to: Chairs, Supervisors, Managers****Hello,*Ive processed and completed my refund with my tax preparer a few months ago and still have not received my federal refund. I've been calling in and i've been getting all sorts of responses as to why it has not been released yet. I was told first that you had not received some paperwork from work first, then there was something regarding identity that you will look into and i contacted the problem resolution office and i was informed there has been no issue with my federal refund* therefore should contact my tax preparer ? I also got in touch with work and they stated their payroll company sent in all of the forms and no worker complained about any tax issue.. it's been months and months* yet i still have not received my money. Money that i've worked for. I'm tired of the stupid staff of the irs telling me ******** nonsense. Bullshiting me that work did not submit documents and all that ******* ****. I GOT IN TOUCH WITH MY MANAGERS AND ALL OF THE PAPERWORK OF THE EMPLOYEES WAS SENT* NO ONE EVER COMPLAINED ABOUT SOMETHING LIKE THIS. What kind of ******* stupid **** is this. My parents died and no one gives me money i have needs. Your stupid staff repeatedly tells me ******** as to why they've not processed over my money. I'm sick and tired and i want my money.*I've been working hard* both my parents passed away and i handle everything by myself . I filed at Liberty tax Service at *** warren street Dorchester ***** tax preparers name is Chanel Williams. I checked in again with the tax preparer yesterday to check in on the "status" of my federal checka nd i was received outside her office during an open business hour yet she stated they were closed and that my "check is not even there anyway"My first and last name is Joel Fauben and my social security is ***-**-****. **Thank You

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Massachusetts Department of Revenue (DOR)

Customer service issue
Reported by GetHuman1267697
Oct 5th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 296 others
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GetHuman1267697 started working on this issue
Oct 5th, 2018 1:30pm

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