I have been paying $***.** online at an agency that I thought was the same as the DOR...

GetHuman-proflab's customer service issue with Massachusetts Department of Revenue (DOR) from September 2018

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The issue in GetHuman-proflab's own words
I have been paying $***.** online at an agency that I thought was the same as the DOR. It said it was the IRS and I*kept paying. I went to my*Zbank and found that you had*Taken every last penny in my*account. I have no money! I applied for *Hardship case * months ago and have received no answer. I have proof that*I have been paying to the wrong place for * years. You still have not answered. I am a Senior Citizen struggling to make it.*The money that you took from me, even the pennies was the money that I was using to pay the DOR, I am in the hole and behind in everything because I don’t have money. You withdrew every penny from my bank account. Now I owe them money that continues to accumulate because I don’t wrk*from May-October. Every day I fall farther and farther into the hole.I need a payment plan now!******Cas

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Massachusetts Department of Revenue (DOR)

Customer service issue
Reported by GetHuman-proflab
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 283 others
0 customers following this

Timeline

GetHuman-proflab started working on this issue
Sep 17th, 2018 7:36pm

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