did not get full MA State tax refund

GetHuman772782's customer service issue with Massachusetts Department of Revenue (DOR) from June 2018

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The issue in GetHuman772782's own words
talk to a human* alas, had to interact with non-comprehending computer ... received **** MA State tax refund of $*** when it should have been $**** according to my accountant at STOWE & DEGON (***-***-****). MA DOR check********** ref*R*********. explain, PLEASE! JOHN GACA ***-***-****
that THEY don't realize.
receiving a full refund* the FEDS did it* why can't you?discussion
that I've tolerated this nonsense
resolved after contacting MA DOR "Tax Advocate"...NOT, IN ANY WAY, HELPED BY "GetHuman", an appallingly useless service
I have an issue with Massachusetts Department of Revenue (DOR) too
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Massachusetts Department of Revenue (DOR)

GetHuman
Customer service issue
Reported by GetHuman772782
Jun 11th, 2018 - 9 mons ago
I have an issue with Massachusetts Department of Revenue (DOR) too
Fixed
Seen by 12 customers so far
Similar issue to 111 others
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GetHuman772782 started working on this issue
Jun 11th, 2018 6:24pm
GetHuman772782 indicated the issue is not fixed yet.
Jun 11th, 2018 6:38pm
GetHuman772782 indicated the issue is not fixed yet.
Jun 11th, 2018 7:44pm
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Jun 11th, 2018 7:55pm
GetHuman772782 indicated the issue is not fixed yet.
Jun 12th, 2018 3:08pm
GetHuman772782 indicated the issue is not fixed yet.
Jun 12th, 2018 9:24pm
GetHuman772782 indicated the issue is not fixed yet.
Jun 12th, 2018 9:30pm