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Massachusetts Department of Revenue (DOR) Customer Service

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Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Massachusetts Department of Revenue (DOR).

What are the payment options for my tax bill? The Massachusetts Department of Revenue (DOR) offers several convenient payment options for your tax bill. Firstly, you can pay your... Read more

What forms do I need to fill out for income tax filing? When filing your income tax in Massachusetts, you may need to complete various forms depending on your specific circumstances. The... Read more

How do I file my taxes online? To file your taxes online, you can use the Massachusetts Department of Revenue's free eFile system. First, create an account on the... Read more

Are there any tax credits or deductions available in Massachusetts? Yes, there are several tax credits and deductions available in Massachusetts. Some of the key credits include the Earned Income Tax... Read more

Can I e-file my corporate/business taxes? Yes, you can e-file your corporate/business taxes with the Massachusetts Department of Revenue (DOR). The DOR offers an electronic... Read more

What is the penalty for late or unpaid taxes? The penalty for late or unpaid taxes in Massachusetts is generally 1% per month of the amount due, up to a maximum of 25% of the total... Read more

When is the deadline for filing taxes in Massachusetts? The deadline for filing taxes in Massachusetts is typically April 15th. However, if April 15th falls on a weekend or a holiday, the... Read more

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Recent reasons customers contacted Massachusetts Department of Revenue (DOR):

$*** is being taken out of my account every week without my permission.

Money is being withdrawn every week from my account and I want to know what it's for I...

Trying to get our daughter, Erin Bender's W* form from ****. She worked at Sam's Deli...

I was charged MA sales tax on a clothing item at the Savers thrift store in West Roxbur...

Have a sales tax question regarding a VOIP telephone product that converts a users voic...

A massachusetts employer made a mistake (I think) and did not withhold state income tax...

Need help with my tax refund, lost the check.

I spent (wasted) * *** hours on Jan. ** trying to make a timely payment of my estimated...

SUBJECT: Tax Return Attention to: Chairs, Supervisors, Managers****Hello,*Ive processed...

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Does GetHuman work with Massachusetts Department of Revenue (DOR)?

GetHuman does not work with Massachusetts Department of Revenue (DOR)'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Massachusetts Department of Revenue (DOR) at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Massachusetts Department of Revenue (DOR)'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!