I used you for an energy audit you said I needed insulation in the attic so I did this...

GetHuman-jillyd's customer service issue with MassSave.com from November 2018

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The issue in GetHuman-jillyd's own words
I used you for an energy audit you said I needed insulation in the attic so I did this and contracted they you and you had quality insulation do the work. * they cut a hole In my roof and never said anything! Causing a leak for months . I had the company file a claim with there insurance and fixed that’s And my ceilings. I know have water marks all over my*House from the attic on cold days from frost which tells me it was improperly done and the ventilation* air leaks are a issue. I will*Never use this company again! I have had multiple Issues and they keep arising with poor communication from the company. I need to harass them to get answers and service! Someone needs to be responsible for the poor work and damage that has been done to my house! I will also be co reacting the BBB to file a formal complaint.

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MassSave.com

Customer service issue
Reported by GetHuman-jillyd
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 21 others
0 customers following this

Timeline

GetHuman-jillyd started working on this issue
Nov 9th, 2018 12:31pm

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