I tried calling my doctor to set up an appointment for a physical but they said somethi...

GetHuman672731's customer service issue with MassHealth - Member Services from May 2018

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The issue in GetHuman672731's own words
I tried calling my doctor to set up an appointment for a physical but they said something wrong with my insurance but I called Monday because when I called my doctor Monday they told me all I had to do was change my insurance to an MCO model and they said once they sent the papers I can then set an appointment which would take *-* days is Thursday and when I call today they told me the problem but not once did the representative bring up there was a problem with my insurance which I’m confused at this point
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MassHealth - Member Services

Customer service issue
Reported by GetHuman672731
May 10th, 2018 - a yr ago
I have an issue with MassHealth - Member Services too
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Seen by 2 customers so far
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Timeline
GetHuman672731 started working on this issue
May 10th, 2018 4:47pm