Northeast Arc said I was no longer covered because I was changed from MASS Health Stand...

GetHuman622066's customer service issue with MassHealth - Member Services from April 2018

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The issue in GetHuman622066's own words
pay my PCA for services ... Northeast Arc said I was no longer covered because I was changed from MASS Health Standard to Partial Health Safety Net
The same thing happened last year when I renewed MASS Health. I was bumped from Standard because my income level. But because I am disabled, when I called you guys I was put back to Standard.
Moved back to Standard so I can continue with my PCA help.
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MassHealth - Member Services

PCA Services
Customer service issue
Reported by GetHuman622066
Apr 23rd, 2018 - 7 mons ago
I have an issue with MassHealth - Member Services too
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Seen by 3 customers so far
Similar issue to 578 others
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Timeline
GetHuman622066 started working on this issue
Apr 23rd 6:00pm