Northeast Arc said I was no longer covered because I was changed from M*** Health Stand...

GetHuman622066's customer service issue with MassHealth - Member Services from April 2018

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Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman622066's next move: have a MassHealth - Member Services rep call.
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The issue and preferred resolution, in GetHuman622066's own words:
pay my PCA for services ... Northeast Arc said I was no longer covered because I was changed from M*** Health Standard to Partial Health Safety Net
The same thing happened last year when I renewed M*** Health. I was bumped from Standard because my income level. But because I am disabled, when I called you guys I was put back to Standard.
Moved back to Standard so I can continue with my PCA help.
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MassHealth - Member Services

PCA Services
Customer service issue
Reported by GetHuman622066
Apr 23rd, 2018 - 3 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman622066 started working on this issue
Apr 23rd 6:00pm