Hi there, *My health and dental plan is due by the **rd of every month I tried paying...

GetHuman-breesou's customer service issue with Mass Health Connector from May 2018

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The issue in GetHuman-breesou's own words
Hi there, *My health and dental plan is due by the **rd of every month I tried paying, MULTIPLE times your website is unavailable, I called was placed on hold for an hour and then you hung up. I am extremely concerned about my plan and need a response ASAP I was able to finally get through and make my payment this morning. I tried calling again after you hung up and it said office is closed when it's *am on a Friday. Please get back to me I want to make sure I am still enrolled as this is a huge mistake on your part.*Thank you
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Mass Health Connector

Customer service issue
Reported by GetHuman-breesou
May 25th, 2018 - 6 mons ago
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GetHuman-breesou started working on this issue
May 25th 1:47pm